Payments & upgrades

How payment and upgrades work

Pardeep Kullar avatar Joe d'Elia avatar
10 articles in this collection
Written by Pardeep Kullar and Joe d'Elia

Why do I need to add a credit card?

We only ask for a credit card for verification on some IP ranges and especially if you're using a VPN
Pardeep Kullar avatar
Written by Pardeep Kullar
Updated over a week ago

Why does Anymail finder only charge for verified emails? So we never argue.

There is a good reason that we only charge for emails that are 97%+ deliverable and give the rest for free. So we don't argue. Ever.
Pardeep Kullar avatar
Written by Pardeep Kullar
Updated over a week ago

Which plan is best for me? What do most others buy?

We're going to let Marty, Sally and Larry explain which Anymail Finder plan is best for you.
Pardeep Kullar avatar
Written by Pardeep Kullar
Updated over a week ago

Fraud check

When a card gets flagged, we'll run a fraud check. Please read below on why this might happen and what to do.
Pardeep Kullar avatar
Written by Pardeep Kullar
Updated over a week ago

How many free credits do I get?

You will get 20 free credits when you sign up.
Joe d'Elia avatar
Written by Joe d'Elia
Updated over a week ago

I can't see a plan that fits my needs. Can I get a custom plan?

If you need more credits or a plan that's different to the ones displayed then let us know. We get custom plans set up on the same day.
Pardeep Kullar avatar
Written by Pardeep Kullar
Updated over a week ago

Can I cancel my subscription at any time?

Yes you can. Go to settings and then billing.
Pardeep Kullar avatar
Written by Pardeep Kullar
Updated over a week ago

Do you do refunds?

We'll do a refund if you've used the product for less than 14 days. We'll refund the amount for any unused credits.
Pardeep Kullar avatar
Written by Pardeep Kullar
Updated over a week ago

What if I upgrade mid-month?

Your existing credits will be added to your new plan.
Pardeep Kullar avatar
Written by Pardeep Kullar
Updated over a week ago

Why am I being asked to add my credit card information?

Depending on your location we might ask you provide a credit card before you begin your free trial. No charge will be made.
Joe d'Elia avatar
Written by Joe d'Elia
Updated over a week ago