Articles on: Plans and Billings

How does credit rollover work?

Unused credits roll over while you're subscribed - there's no cap. Your balance accumulates as long as your subscription is active.


⚠️ Important: If you cancel your subscription, all unused credits will expire at the end of your current billing cycle.


Example


If you have a 1,000 credits/month plan and use only 600 credits this month, the remaining 400 roll over. Next month you'll have 1,400 credits (400 rolled over + 1,000 new).

The same applies to yearly plans at each annual renewal: any unused credits at the end of the year carry over and add to your next year's grant.

There is no upper cap on accumulated credits while you're subscribed.


What happens if I downgrade?


Your unused credits stay in your balance - downgrading does not reduce them.


Example:

If you have 1,500 credits and you downgrade from 1,000 credits/month to 400 credits/month, you keep all 1,500 credits. Your new plan adds 400 fresh credits each cycle going forward.


What happens if I upgrade?


Your unused credits stay in your balance, and you receive new credits from your new plan immediately.


Example:

If you upgrade from 400 credits/month to 1,000 credits/month with 200 credits already in your balance, your balance becomes 1,200 credits. You'll continue to receive 1,000 fresh credits each cycle.


What happens if I cancel?


If you cancel your subscription, all unused credits will expire at the end of your current billing cycle.


Need help?


If something is unclear or you have questions about credit rollover, feel free to reach out to our support team. We're here to help!


Note: The rollover policy was updated on May 5, 2026 for all accounts. Prior to that date, the accumulation cap was 2× the plan size and downgrades were not allowed.


Updated on: 11/05/2026

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