• How does credit rollover work?

  Unused credits roll over to the next billing period and can accumulate in your account, up to 2× the number of credits included in your plan. Once you reach this accumulation limit, any additional unused credits will expire. ⚠️ Important: If you cancel your subscription, all unused credits will expire at the end of your current billing cycle. Credit rollover examples 1,000 credits/month plan → you can accumulate up to 2,000 credits 12,000 credits/year plan → you canFew readers

• How does the 3-day trial work?

  When you're eligible for a trial, you'll see a Start Trial button on the pricing page. What happens when you start: You won't be charged today Your card will be authorized for $1 (or equivalent) to verify it, then automatically refunded You'll receive 100 free credits instantly to explore all features Your trial lasts 3 days - after that, you'll automatically be enrolled in our Standard plan How do I cancel my trial? Go to Billing SeFew readers

• Do I get charged for duplicate searches?

  No. Duplicate searches are free for 30 days after the original search. How duplicates are detected A search is considered a duplicate if the same input is searched again within 30 days. Example: "John Doe" at "Acme Inc" Re-running "John Doe" at "Acme Inc" within 30 days The email result may be the same or different - only the input is used to detect duplicates. This rule also applies to other search types. For example, if you run a company search, re-running the same companFew readers

• Do I keep my credits once my subscription is cancelled?

  No. If you cancel your subscription, all unused credits will expire at the end of your current billing period. After that date, your credit balance will be reset to 0. You can continue using any remaining credits until the billing cycle ends. What if I resubscribe later? If you resubscribe after cancelling: Your previous credits will not be restored Your new subscription will start with the credits included in your new plan Tip: avoid losing unused credits 💡 If your usage vFew readers

• How are credits displayed in the app?

  Your credit balance is shown at the top of the app and looks like this: Credits: 4,999 (+7,359) What do the numbers mean? 4,999: credits from your current billing period (+7,359): rollover credits from previous periods Your total available credits are the sum of both: 12,358 in this example. Current-period credits are always used first. Once depleted, rollover credits are used automatically. Why are they shown separately? So you can quickly see how manyFew readers

• Where can I find my invoices and update billing details?

  You can manage your billing and access invoices from your Billing settings page. 👉 https://newapp.anymailfinder.com/settings/billing Updating billing details In the Your Billing Info section, you can update at any time: Company or personal name Billing address VAT or tax information Changes will apply to all future invoices. Downloading invoices All past invoices are available in the Previous charges section at the bottom of the Billing page. Need help? If youFew readers

• How can I upgrade or downgrade my plan?

  We're currently building an in-app upgrade and downgrade feature. In the meantime, here's how to change your plan. Upgrading your plan You have two options: Full upgrade Go to the pricing page and subscribe to the plan you want. This will cancel your current subscription and start a new one. You pay the full price of the new plan Your billing cycle resets - your next renewal starts from today Any remaining credits will roll over to yoFew readers